US Customers:

For all US orders we ship directly from our warehouse in Australia using the most cost effective and safest International Couriers.  

Goods will take 10-15 days to arrive, these time frames may vary.

*We now cover all new tarrif/import fees into the US. The price you see at checkout is the final price you pay.

*Any other international countries are liable for import duties.

International Customers: (Excluding US)

International Customers: (Excluding US)

For all international customers excluding the US, we use Australia Post International as our standard shipping method.

If you select an alternative courier at checkout (such as DHL or UPS), your order will be shipped using the selected service.

Goods will take approximately 10–15 days to arrive. Delivery timeframes may vary depending on destination and courier.

* All international customers are liable for import duties and taxes (excluding US customers).

Australia Post will attempt delivery to your provided address. If delivery is unsuccessful, the shipment may be rescheduled or made available for collection, depending on the local postal service.

In some cases, Australia Post may use third-party postal partners in the destination country to complete delivery.

If your package is lost in transit or delayed, please contact the relevant courier using the tracking number provided with your order. If the courier cannot provide a clear update, please contact us so we can assist further.

Australian Customers:

How much does shipping cost?

We use Australia Post service to deliver Australia wide. For orders within Australia shipping is FREE when you spend over $89 and a $10 flat rate for orders under $89. 

International shipping is calculated on checkout depending where you are based. We use DHL's premium service to ship all over the world. Feel free to contact us if you have any questions or concerns about shipping internationally.

How long does shipping take?

Within Australia:

  • Melbourne Metro, 1-3 business days
  • Sydney Metro, 1-3 business days
  • Adelaide metro, 1-3 business days
  • Brisbane and Queensland Metro hubs, overnight
  • Perth Metro, 3-5 business days.
  • Other towns and rural hubs may experience extended transit times.

International:

To central areas timing varies between 2- 7 business days, rural areas may take longer.

Please note all shipping ETA's are estimates only and may be affected by circumstances our of our control especially during busy periods such as Christmas.

 

Please note: Customers outside Australia may also be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements.