Question 1

Which HD shower screen do I need for my Breville coffee machine?

Accepted Answer

It depends on your Breville model:Breville 54mm machines (Barista Express, Pro, Touch, Bambino, Duo-Temp Pro, Impress models) → HD-54 Shower Screen. Installs directly over the non-removable plastic diffuser.These portafilters have 3 wings.Install video: https://www.youtube.com/shorts/idaN7lncEWwBreville 58mm machines (Oracle, Dual Boiler, Oracle Jet) → MV-HD Shower Screen. These have a removable metal diffuser.These portafilters have 2 wings.Install video: https://www.youtube.com/shorts/DvYe76TaihcYou can also check your fit in our compatibility guide:https://pesado585.com/en-au/pages/compatibility-guide

Question 2

Which HD do I need?

Accepted Answer

Breville 54mm modelsBreville Bambino – HD-54 Shower ScreenBreville Bambino Plus – HD-54 Shower ScreenBreville Barista Express – HD-54 Shower ScreenBreville Barista Pro – HD-54 Shower ScreenBreville Barista Touch Impress – HD-54 Shower ScreenSage 54mm models – HD-54 Shower ScreenSolis 54mm models – HD-54 Shower ScreenBreville 58mm modelsBreville Dual Boiler (2-wing portafilter) – HD-MV Shower ScreenBreville Oracle (2-wing portafilter) – HD-MV Shower ScreenBreville Oracle Jet (2-wing portafilter) – HD-MV Shower ScreenAll E61 group machines – HD-E61 Shower ScreenAscaso Steel Uno / Duo – HD-E61 Shower ScreenAscaso Baby T – HD-E61 Shower ScreenLelit Bianca – HD-E61 Shower Screen(Except Belleza, Expobar, CREM, Turin, Gemilai E61 groups)La Marzocco – HD-LM Shower ScreenSynesso – HD-LM Shower Screen(Except KB90, Strada X-1 & Modbar)Mavam – HD-MV Shower ScreenNuova Simonelli – HD-MV Shower ScreenVictoria Arduino – HD-MV Shower ScreenRancilio Silvia / Pro X – HD-MV Shower ScreenProfitec Go / Move – HD-MV Shower ScreenBezzera BZ group – HD-MV Shower ScreenLelit Elizabeth / Victoria – HD-MV Shower ScreenECM Casa V – HD-MV Shower Screen

Question 3

How can I know which HD shower screen is compatible with my machine?

Accepted Answer

Hi, thanks for your message.The easiest way to know which HD Shower Screen fits your machine is to check our compatibility guide here:https://pesado585.com/en-au/pages/compatibility-guideYou can also watch the installation videos for each model:HD-54 Shower Screen (54mm Breville with non-removable plastic diffuser, 3-wing portafilter) → https://www.youtube.com/shorts/idaN7lncEWwMV-HD Shower Screen (58mm machines with removable metal diffuser, 2-wing portafilter) → https://www.youtube.com/shorts/DvYe76TaihcE61-HD Shower Screen (E61 group head machines) → https://www.youtube.com/shorts/1ALvHagjFW8To learn more about how the HD Shower Screen works and its benefits, watch:https://pesado585.com/en-au/pages/understanding-the-hd-shower-screen

Question 4

E61 machines – how do I install the HD shower screen?

Accepted Answer

Hi, thanks for your message.For E61 machines, you can follow this short installation video:https://www.youtube.com/shorts/1ALvHagjFW8It shows how to remove your existing screen and fit the E61-HD Shower Screen correctly. You can also check our compatibility guide here:https://pesado585.com/en-au/pages/compatibility-guide

Question 5

Are the Pesado HE% and EP baskets compatible with all original machine portafilters?

Accepted Answer

Are the Pesado HE% and EP baskets compatible with all original machine portafilters?Answer: No, compatibility depends on your machine’s brand and model:Breville 58 mm (Dual Boiler, Oracle, etc.) → With the original portafilter, only the S size HE% basket will fit. For M or L sizes, you’ll need a Pesado portafilter.Rancilio Silvia / Pro / Pro X → With the original portafilter, only the S and M size HE% baskets fit. For L size, you’ll need a Pesado portafilter.Breville 54 mm machines (Barista Express, Touch, Bambino, Impress, etc.) → HE% baskets are not compatible with the stock portafilter. EP baskets will fit without issue.EP baskets generally fit most original portafilters, but HE% baskets have a taller wall profile that can cause fit issues on some brands.You can check exact compatibility here: https://pesado585.com/en-au/pages/compatibility-guide

Question 6

Can I replace the plastic diffuser on my Breville 54 mm machine?

Accepted Answer

No — the diffuser is fixed. The HD-54 screen installs directly over it.

Question 7

Do I need a portafilter upgrade to use larger HE% baskets?

Accepted Answer

It depends on your coffee machine:Breville 58 mm machines (Dual Boiler, Oracle, etc.) → With the original portafilter, only the S size HE% basket will fit. For M or L sizes, you’ll need a Pesado portafilter.Rancilio Silvia / Pro / Pro X → With the original portafilter, only S and M size HE% baskets will fit. For L size, you’ll need a Pesado portafilter.Breville 54 mm machines (Barista Express, Touch, Bambino, Impress, etc.) → HE% baskets are not compatible with the stock portafilter. EP baskets will fit.You can check exact compatibility in our guide here: https://pesado585.com/en-au/pages/compatibility-guide

Question 8

What’s the difference between HE% and EP baskets?

Accepted Answer

Our HE% (High Extraction) and EP (Electro Polished) baskets are designed for different extraction styles:HE% baskets → Designed for higher extraction yield with a laser-cut hole pattern covering a wider surface area. They’re ideal for light to medium roasts and for bringing out more complex flavour notes. The taller wall profile can cause fit issues in some original portafilters, so check compatibility here: https://pesado585.com/en-au/pages/compatibility-guideEP baskets → Feature electro-polished walls and holes for smoother flow and easier cleaning. They suit medium to dark roasts, offering a classic flavour profile and are compatible with most original portafilters, including Breville 54 mm models.Both are precision-manufactured from high-quality stainless steel for consistent, long-lasting performance.

Question 9

How long will it take to receive my order?

Accepted Answer

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

Question 10

How to track my order?

Accepted Answer

Hi, thanks for your message.Once your order has shipped, you’ll receive an email with your tracking number and a link to track it online. If you can’t find the email, please check your spam or junk folder.If you haven’t received tracking yet, please email contact@pesado.com.au with your order number, and we’ll resend the details for you.

Question 11

Do you ship internationally?

Accepted Answer

Hi, thanks for your message.Yes — we ship internationally. We also offer:Free shipping to the USA on orders over $100 USDFree shipping within Australia on orders over $89 AUDYou can view all shipping options and costs at checkout on our website.

Question 12

I never got my order, what to do?

Accepted Answer

Hi, thanks for your message.If you haven’t received your order, please email contact@pesado.com.au with:Your order numberYour shipping addressAny tracking information you haveWe’ll investigate with the courier and update you as soon as possible. If the parcel is confirmed lost, we’ll arrange a replacement or refund for you.

Question 13

Do you offer free shipping?

Accepted Answer

Yes, orders over $89 AUD in Australia / $100 USD to the USA.

Question 14

Does my shipment include duties and taxes?

Accepted Answer

We only collect duties and taxes for shipments going to Australia and USAall other countries are subject to duties and taxes upon product arrival to customs.

Question 15

What is your return policy?

Accepted Answer

Hi, thanks for your message.Our return policy is:Item must be unused and in original packagingReturn request must be made within 14 days of deliveryA 10% restocking fee applies if the item is used or scratchedYou must cover the return shipping costRefund will be processed after inspectionTo request a return, please email contact@pesado.com.au with your order number and reason for return.Full policy here: https://pesado585.com/en-au/policies/refund-policy

Question 16

Can I exchange an item?

Accepted Answer

Hi, thanks for your message.Yes — you can exchange an item if it’s unused and in its original packaging, and the request is made within 14 days of delivery.Australia: Exchange shipping fee is AUD 10USA: Exchange shipping fee is USD 20A 10% restocking fee applies if the returned item is used or scratchedPlease email contact@pesado.com.au with your order number and the item you’d like to exchange for.Australia returns/exchanges:Pesado Returns1/41 Township DriveBurleigh Heads QLD 4220Australia﻿USA returns/exchanges:Hoon ChoiHoon's Coffee on YouTube5145 North Standing Rock PlaceTucson, Arizona 85750United StatesPhone: +1 520-762-4603Email: daniel@pesado.com.auPlease make sure to send us tracking for the return.We’ll process your exchange once the item is received and inspected.

Question 17

How do I request a return or exchange in the USA?

Accepted Answer

Please email contact@pesado.com.au with your order number and reason for return.For USA customers, returns must be sent to our U.S. affiliate:Hoon Choi Hoon's Coffee on YouTube 5145 North Standing Rock Place Tucson, Arizona 85750 United States Phone: +1 520-762-4603 Email: daniel@pesado.com.auConditions:Item must be unused and in original packaging.Returns must be requested within 14 days of delivery.A 10% restocking fee applies if the item is used or scratched.You cover shipping costs for return or replacement.Once inspected, we’ll process the refund.Refund/exchange policy: https://pesado585.com/en-au/policies/refund-policyFor exchanges, a $20 USD shipping fee applies (we will send a payment link).

Question 18

How do I request a return or exchange in Australia?

Accepted Answer

lease email contact@pesado.com.au with your order number and reason for return.Australian return address:Pesado 58.5 1/41 Township Drive Burleigh Heads QLD 4220 AustraliaConditions:Item must be unused and in original packaging.Returns must be requested within 14 days of delivery.A 10% restocking fee applies if the item is used or scratched.You cover shipping costs for return or replacement.Once inspected, we’ll process the refund.Refund/exchange policy: https://pesado585.com/en-au/policies/refund-policyFor exchanges, a $10 AUD shipping fee applies (we will send a payment link).

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